Do you need a removal company but you are struggling to decide between the options out there? Choosing the right removal company is the key to achieving an all-round successful move. Every now and again you may stumble on horror stories of removal companies that didn’t deliver the service expected. While truly bad experiences are rare you should always be able to have full confidence that your precious belongings will be handled with the utmost care. To help you in your decision the staff at Best Van & Man put together a simple checklist of some of the most important considerations when looking for a good removal company:
One of the quickest ways to ascertain the reliability of a removal company is by searching for it online. If you find too many low ratings or negative reviews about a company you have found online or elsewhere on social media, Yelp or Yell.com to mention but a few, these should act as warning signs. However it’s important to bear in mind that no company will receive a top rating every time it services its customers – sometimes circumstances prevent jobs from going exactly according to plan. In fact, a company gets the opportunity to exhibit its crisis management skills in such situations and this could prove to be a feather in its cap.
Unclear Pricing Policy
When a removals company gives a price quotation there are certain bits of information that should be included like method of billing. This could be volume, weight, number of staff or a combination of all these factors. This shows that the company is run in a professional way and is transparent in its dealing with clients. If you only get a price without any further breakdown, keep clear of such a business because you do not know exactly what the charges are for.
Conditions of Payment
A reputable removal company will only charge for services rendered after the work is complete and your items have been delivered to the destination of your choice, for an example look here. Sometimes a deposit may be required especially if distances go beyond the normal area of operations. However, the company must always provide documentation to acknowledge receipt of the deposit. Never expect to pay cash upfront without a valid and documented reason!
Adverts on Social Media
If the company you are viewing on the internet is via the social media, you should keep off especially when it does not have a website with the relevant content that you are looking for. If there is no other reference other than say, Facebook for example, you are better off looking up another company with sufficient details and a clear contact that can be confirmed. Also confirm that it is a licensed operator in the business.